We originally expected it was related to the tech support restrictions they did announce back in August but when we spoke to frontline support they weren’t able to provide any information about why the key words were blocked,” he told news.com.au. “No one is able to get a straight answer.”Read More
Today I want to talk about what repair is, and why it’s important. More to the point, why your right to do it is important. I am not a writer, i’m a technician. A repair guy who loves what he does and wants to keep doing it. Not only do i get the satisfaction of making broken things work again, I also get to help people who would otherwise have lost irreplaceable data like pictures of their family members that have since passed away, or the video of their baby’s first steps.
Yesterday, Apple made a decision that will both jeopardize an entire industry of people trying to keep electronics out of landfills, and cause the loss of that priceless data for millions of people each year. The latest Macbook now has a “security” feature that will prevent anyone but Apple being able to repair those devices. What this means for the consumer is that instead of being able to walk into a locally-owned repair business and get a device fixed in a matter of hours, you will now have no other choice but to either mail your device to Apple and hope that they are willing to fix it, or drive to the nearest (for many, over 100 miles) Apple store to stand in line and again, hope they will fix it.
That isn’t all though. That’s the small picture, but the big picture is that Apple has never had a great interest in repairing their own devices. Frequently they will list problems like ‘the motherboard is dead’ and will under no circumstance save a users data, even when its as simple as unplugging a hard drive and plugging it into the new machine. They don’t have an interest because they would rather sell their users the newest, highest profit device they have and stop supporting older legacy models.
If you aren’t familiar with repair.org or the Right to Repair movement, please take a few minutes to check out this organization. They are working tirelessly to stop this sort of wasteful, anti-consumer business practice and secure your right to fix the things you pay for. The idea is not new, and is the reason we are able to have our cars worked on by a mechanic of our choosing today
In April, the Federal Trade Commission (FTC) called out a handful of companies -- including Nintendo, Sony and Microsoft -- for illegally voiding people's warranties when they tried to repair their game consoles and electronics themselves.
Previously, taking your Nintendo Switch or PlayStation 4 into a third-party shop for repairs could void the official warranty, but now the two companies have changed their warranty terms in the US and Canada to comply with the FTC's demands. So now you may not have to think twice before getting your console fixed.
Sony originally said that a product's warranty would be voided if used with an unlicensed peripheral or if the warranty sticker has been altered or removed. The new Sony policy now reads that the warranty is voided if "damage [is] caused by" doing these things, requiring that extra condition of damage to make the warranty invalid.
Nintendo's new warranty terms took a similar approach, saying that the warranty is void if the product is damaged or the software is intentionally modded -- which actually appears to be a new limitation for Nintendo. (You can see for yourself using the Wayback Machine.) Before, tampering of any sort would void the warranty.Read More
iOS 12 brings a ton of improvements to the iPhone, but the biggest changes will come in the form of speed and performance — even on older devices. Apple says apps will launch up to 40% faster on the iPhone 6S, for instance, and you'll be able to open the camera up to 70% faster. App developers and early adopters already running the beta version of iOS 12 have reported great improvements on older devices.Read More
We’re just a couple days away from Apple’s big September 12th event on Wednesday, and reliable supply chain analyst Ming-Chi Kuo has published his latest predictions. Included are several new details regarding the mid-sized iPhone “Xr”, new iPads and USB-C, the cheaper MacBook and Touch ID, the Apple Watch Series 4 and ECG, and more.
Have you experienced “loop disease”? Is the “speaker” button when making phone calls grayed out? Let us know ine the comments section below, or on Facebook or Twitter.Read More
With no way to purchase components from Apple, sourcing parts from third-party suppliers is the only option for independent repair shops that want to be able to offer iPhone repairs to their customers.Read More